Refund Policy

Returns/Exchanges 

We accept returns and exchanges up to 30 days from when the order has been delivered.  In order to exchange your item for a different style or size, you must return your item before we send the new item. Please include your order number inside of the package.  

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-2 business days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@slammediainc.com.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping 
To return your product, you should mail your product to:

Slam Media Inc. C/O ShipBob, Inc

21 W46th St Suite 502

New York, NY 10036

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, please consider a shipping option that has a tracking number.  

If you have any questions, please send an email to shop@slammediainc.com.

For subscription questions, please reach out to slammediaclient@emailcustomerservice.com