FAQ

For a limited time only, take 15% off all Fleece products from SLAM and get free shipping all weekend long for orders within the U.S. Some exclusions may apply. This promo subject to change at the discretion of SLAM at any time.

This discount cannot be combined with others and is limited strictly to https://slamgoods.com/ and no other retailer.

ALL magazines, including any Metal Edition Series, Special Issues and Base Magazines are FINAL SALE. SLAM will not honor any order cancellation and refund requests due to the limited quantity and numbered printing of Metal Edition Magazines.

New customers can sign up for the SLAM newsletter to receive a special one-time use 10% discount code.

*Exclusions apply* Cover tees, magazines and gift cards are not eligible for discount.

Free shipping on orders over $99 and flat-rate shipping offered on domestic orders to the contiguous 48 states.

SLAM is currently offering international shipping to regions within the EU, UK, Canada and Australia. The processing times for these international orders remain the same at 5-7 business days. The shipping time varies per order and is determined by the shipping service selected and customer location.

Most SLAM orders are processed and shipped within 3-7 business days. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Shipping costs are non-refundable as SLAM Media Inc is not liable for delivery errors due to carrier issues or incorrect / incomplete addresses used during purchase.

ALL magazines, including any Metal Edition Series, Special Issues and Base Magazines are FINAL SALE. SLAM will not honor any order cancellation and refund requests due to the limited quantity and numbered printing of Metal Edition Magazines.

• To initiate a return, please visit: slamgoods.happyreturns.com
• We accept returns up to 30 days after an order was fulfilled
• Sale items cannot be returned
• Holiday return policy: Orders placed within November 20 - December 20 have a 45-day return window
• We do not accept returns for orders delivered outside of the United States
• Magazines cannot be returned
• Fatheads and slides are custom-made products, and cannot be returned
• Products marked as final sale cannot be returned
• Products marked down as sale items cannot be returned
• Products must be unused, unworn, unwashed and in the same condition and packaging that they were received
• Customer is responsible for paying $5 flat-rate return shipping fee
• Shipping costs are non-refundable

• To initiate an exchange, please visit: slamgoods.happyreturns.com
• If eligible, customers can place a new order right away using a temporary voucher equal to the value of the exchanged item(s)
• We accept exchanges up to 30 days after an order was fulfilled
• Sale items cannot be exchanged
• Holiday return policy: Orders placed within November 20 - December 20 have a 45-day exchange window
• We do not accept exchanges for orders delivered outside of the United States
• Magazines cannot be exchanged
• Fatheads and slides are custom-made products, and cannot be exchanged
• Products marked as final sale cannot be exchanged
• Products marked down as sale items cannot be exchanged
• Products must be unused, unworn, unwashed and in the same condition and packaging that they were received
• Customer is responsible for paying $5 flat-rate return shipping fee
• Shipping costs are non-refundable

• SLAM Media Inc is not liable for delivery errors. Customers are encouraged to contact their local carrier to file a claim. In some instances, store credit may be obtained.
• If a refund is approved, a credit will be applied to the original payment method within 7-10 business days
• Due to varying bank policies, additional time may be required to process the transaction
• Credits may not show up until the next billing cycle
• Original shipping costs are non-refundable

If you added Route Package Protection to you order, and your package was lost, damaged or stolen while being shipped, please visit: claims.route.com

Keep in mind these important dates when it comes to filing a claim..

Stolen (Marked as delivered)

• Can file 5-15 days after delivery date

Damaged (In transit)

• 15 days max to file
• Photos required

Lost (Stuck in transit)

• No Estimated Delivery Date (EDD): 7-30 days to file
• Estimated Delivery Date: EDD + 2 to 60 days

Not Covered:

• Fulfillment issues
• Anything outside of issue policy timeframes
• Pre-shipment
• Taxes
• Duties
• Shipping on customer refunds